Shipments and Returns

SHIPPING

Packages are generally dispatched within 2 days after receipt of payment and are shipped via FedEx with tracking and drop-off without signature. If you prefer delivery by FedEx Express with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

RETURN/REPLACEMENT POLICY

At The Learning Journey, we are proud to offer the highest quality merchandise. If you are not delighted with your purchase, please return the unused item in its original unopened packaging and the original box.  Your purchase can be returned within 30 days from the date of delivery for a refund. Shipping fees are not refundable. Return shipping is at the expense of the customer. The Learning Journey reserves the right to approve all returns, and has the right to refuse a refund request if it does not comply with our policy requirements.